IT SERVICES

Tech Up offers an end-to-end Managed IT Service. Once on-boarded, we manage your complete IT, networking and applications – everything from designing and building your systems to helpdesk support for your users.

IT SERVICES

IT Services - Tech Up Devices Illustration

Tech Up offers an end-to-end Managed IT Service. Once on-boarded, we manage your complete IT, networking and applications – everything from designing and building your systems to helpdesk support for your users.

COLD CALL IT SUPPORT

Are you currently dealing with an IT problem? Have you experienced a cyber incident?
Do your staff need assistance to perform business tasks using your IT equipment?

The team can offer immediate support to you for:

  • Windows, Apple and Linux computers.
  • Office 365, Google and Cloud services.
  • iOS and Android phones.
  • Firewalls, networking, wireless and internet.
  • Network storage, backups and data sharing.
  • Smart home and office automation.
  • All email services.

Call us on 0800 888 793, and we can provide rapid on-site (or remote) support in the Wellington region. Support can be quoted on the phone, and we love IT problems – there is never any charge for calling us to discuss!


Managed it services

We understand that IT is just an enabler which allows you to do your job. As such, many of our clients use our Managed IT Service – which means that we seamlessly take care of your IT systems without you needing to worry.

Managed IT Services include:

  • A helpdesk for your business and users, including outside of business hours as required.
  • A dedicated IT person who you know, and who knows your users and systems.
  • Ongoing patching, management and security for your systems.
  • Data backups and ransomware protection.
  • Network storage, backups and data sharing.
  • User access management.
  • Rapid deployment of new features and technology.

Cost:

Managed IT Services cost as little as NZ$400/month, and include a bucket of support hours. These support hours can be rolled over if not used, and deployed for IT projects or uplifts at the end of the year.


IT project delivery and consulting

We are experienced in working with you to understand your requirements, and presenting right-sized solutions to you which we can implement.

  • Do you have an idea in your head of a system, or functionality, which would make your job easier?
  • Do you want to facilitate working from home?
  • Do you want to add automated responses to customers, or credit card payment functionality?
  • Are you sick of having to log in to your systems constantly with a username and password?
  • Are your systems or devices slow to perform certain tasks?

Our services are commitment-free, meaning that we welcome a conversation with you about what you’d like to achieve, and the opportunity to give our perspective on how you could execute and associated costs.

Call us anytime to discuss your dreams and whether making them a reality is right for you at this stage.